On the other hand, if you use this tool to keep tabs on people and don't follow the receipt up with a phone call or a visit, then you do run the risk of coming off as rude. When dealing with managers, this may show you as being organized, proactive, and on the ball.
Instead of expecting them to respond to the email, you take the burden away and also appear more responsive. When dealing with clients, this will wow them. The advantage you have in these situations is that, for the next few minutes after the read receipt, you know you can call or otherwise drop in on your client or manager and know that you're not interrupting them or taking their thought away from something else. It can be a tool to know that your manager is actively thinking about a problem you're having that you specifically need their help with. For example, a good way to make use of this tool could be to use the "mail read" option to proactively and quickly make a phone call to a client to ask if their issue has been resolved. The best way to use a tool such as this is when follow up by you is immediately necessary. Request Read Receipt is a tool, and like any other tool, it can be used, or it can be abused. The answer to this question depends largely on how you use this "cool option".
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